Privacy Policy

Effective Date: 24 Jan 2025

This Privacy Policy outlines how Vel Tree Service ("we," "our," or "us") collects, uses, discloses, and protects the personal information of our customers and website visitors. By using our services or visiting our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

Name, email address, phone number, and billing address.
Payment information (e.g., credit card details) for processing transactions.

b. Non-Personal Information:

Browser type, IP address, and device information.
Usage data, including pages visited, time spent on the website, and interaction data.

c. Information You Provide Voluntarily:

Feedback, inquiries, or messages submitted through contact forms or emails.

d. Cookies and Tracking Technologies:

Cookies and similar technologies may be used to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use your information for the following purposes:

To provide and improve our services.
To process transactions and send order confirmations.
To communicate with you about updates, promotions, and customer support.
To personalize your experience on our website.
To analyze website performance and ensure security.

3. Sharing of Information

We do not sell your personal information. However, we may share your data in the following cases:

Service Providers: With trusted third-party vendors who assist in providing our services (e.g., payment processors, hosting providers).
Legal Obligations: If required by law or to protect our legal rights.
Business Transfers: In the event of a merger, sale, or acquisition of our company.

4. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt out of receiving marketing communications.
Restrict or object to the processing of your data in certain situations.

To exercise these rights, contact us at Veltreeservice@gmail.com

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

8. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the "Effective Date" updated. Your continued use of our services constitutes acceptance of the revised Privacy Policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

+1-206-387-9994

18318 1st St Ct E, Lake Tapps, WA 98391

Veltreeservice@gmail.com

By using our services, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

Vel Tree Service is owner-operated, licensed, warranted, and insured for your protection. Our team is extensively trained to handle all of your tree care needs. We are happy to provide:

Hazard assessments, reports, and consultations
Tree pruning – Removing tangled branches while maintaining the integrity of the tree
Tree removal – Zero impact tree removal on your property
Stump grinding – Removing tree stumps of any size
Lot and land clearing – Selective thinning to preserve desired trees
Grinding services – Removing trees, branches, and shrubs for landscaping projects
Tree climbing – Lowering and removing heavy timber
Commercial and residential logging
Hazardous tree assessments – Documenting potential hazards or problems to help protect you

We are extremely knowledgeable in all aspects of tree care and committed to delivering the highest quality service.

Call Today 📞 +1-206-387-9994

Why Vel Tree Service:

✅ Handling works of any complexity
✅ Guaranteeing property safety
✅ Quick and efficient job completion
✅ Utilizing our own state-of-the-art equipment
✅ Affordable pricing
✅ FREE consultation and work calculation

Ready to transform your tree care experience?